Privacy policy

Privacy Policy

Last updated: May 17, 2026

This Privacy Policy describes how Solenari Care ("we", "us", "our") collects, uses, and shares information about you when you visit or make a purchase on solenaricarehq.online (the "Store"). This policy applies to all visitors and customers of the Store.

1. Information we collect

We collect personal information from you in the following situations:

  • When you visit the Store: we automatically collect device and browsing data — IP address, browser type, operating system, time zone, referring URL, pages viewed, and how you interact with the Store. This data is collected via cookies, web beacons, tracking pixels, and similar technologies.
  • When you make a purchase: we collect your name, email address, billing address, payment information (processed by Shopify Payments; we never store card numbers ourselves), and order details.
  • When you contact us: we keep the content of your message and your email address to be able to respond.
  • When you create a customer account: we store your login credentials and order history.

2. How we use your information

We use your information to:

  • Process and fulfill your digital ebook orders, including sending you the download link and any updates to the file
  • Respond to your inquiries and support requests
  • Send transactional emails (order confirmation, download link, receipt)
  • Send marketing emails about new ebooks or updates — only if you opt in, and you can unsubscribe at any time using the link in any marketing email
  • Comply with applicable laws, prevent fraud, and protect our rights and the rights of our customers
  • Improve the Store, our products, and the customer experience

3. How we share your information

We do not sell your personal information. We share information only with the service providers we need to operate the Store:

  • Shopify Inc. — our e-commerce platform; provides hosting, checkout, and the Digital Downloads delivery system
  • Shopify Payments — processes payments. We never see or store full credit card numbers
  • Email service provider — to send transactional and marketing emails
  • Analytics providers — to understand how visitors use the Store (Shopify Analytics, Google Analytics where applicable)
  • Law enforcement or government agencies — when legally required (subpoena, court order, lawful request)

4. Cookies and tracking

We use cookies and similar technologies to operate the Store, remember your preferences, and analyze traffic. You can refuse all non-essential cookies via the cookie banner displayed on your first visit. Refusing non-essential cookies will not affect your ability to make purchases or download your ebooks.

5. Your rights

Depending on your country of residence, you may have the following rights regarding your personal information:

  • Access — request a copy of the personal data we hold about you
  • Correction — request that incorrect data be updated
  • Deletion — request that we delete your personal data (subject to legal obligations to retain certain records)
  • Portability — request that we provide your data in a portable, machine-readable format
  • Opt-out of marketing — unsubscribe at any time
  • Withdraw consent — where processing relies on consent

To exercise these rights, write to us at contact@solenaricarehq.online. We respond within 30 days, in line with the GDPR and CCPA.

6. Data retention

We retain customer order data for at least 7 years to comply with US tax and accounting requirements. Marketing data is retained until you unsubscribe. Browsing data collected by analytics is retained according to the analytics provider's policy.

7. International transfers

Solenari Care is operated from the United States. By using the Store, you understand that your data may be transferred to and processed in the US. We rely on appropriate safeguards (Shopify's standard contractual clauses) for data transfers from the EU, UK, and other jurisdictions.

8. Children's privacy

The Store is intended for adults aged 18 and over. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, write to us and we will delete it.

9. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent change. Continued use of the Store after a change means you accept the updated policy.

10. Contact

For any privacy question or to exercise your rights, contact us at contact@solenaricarehq.online.

Solenari Care
1612 Lindbergh Dr
Concord, California 94521
United States