Contact information

Contact Information

Last updated: May 17, 2026

Solenari Care is a US-based digital publisher of ebooks on grief, loss, caregiving, and emotional wellness. We are reachable through the channels below — we are a small team and we read every email.

Email

contact@solenaricarehq.online

We respond to every email within 1–2 business days. For order issues — missing download link, file won't open, wrong product — please include your order number so we can resolve it faster.

Business address

Solenari Care
1612 Lindbergh Dr
Concord, California 94521
United States

Support hours

Monday through Friday, 9:00 AM – 5:00 PM Pacific Time. We respond to weekend emails on the next business day.

What to write us about

  • Your download link didn't arrive (check spam first)
  • The file is corrupted or won't open
  • You bought the wrong plan and want to switch within 7 days
  • You have a question about an ebook before buying
  • Privacy, data, or GDPR/CCPA request
  • Refund request within 7 days of purchase
  • Press, partnership, or general inquiry

What we don't provide

We are a publisher, not a therapist or crisis line. We are unable to provide:

  • Mental health, medical, or therapeutic services
  • Crisis intervention
  • Legal or financial advice

If you are in crisis, please contact a licensed professional, a local helpline, or emergency services.

US crisis resources

  • 988 Suicide and Crisis Lifeline: Call or text 988
  • Crisis Text Line: Text HOME to 741741